Frequently Asked Questions
Is this a drop-off party?
Yes. Parents are welcome to drop off their children and return at the end of the party. The birthday child’s parents or guardians are, of course, welcome to stay.
Is the party private?
The party area is reserved for your group. The front of our pottery studio remains open to other customers unless you choose to rent the entire studio for an additional fee.
When will the pottery be ready?
Finished pottery will be ready for pickup one week after the party, after 3:00 PM.
The party host can pick up and distribute all the finished pieces, or guests can pick up their pottery individually. Please let your guests know which option you prefer.
We cannot be responsible for pottery left at the studio for more than two months.
Can I change the number of guests?
Yes. You can add or remove guests before your party. Please let us know as soon as possible so we can prepare the correct number of pottery projects, goodie bags and supplies.
What is the minimum number of guests?
The party package includes a minimum of 8 guests. Additional guests are $43 each.
How much is the deposit?
A $90 deposit is required to reserve your party date and time. The deposit will be applied toward your final party balance.
What is your cancellation policy?
Cancellations made at least 14 days before the party are eligible for a refund.
If you cancel less than 14 days but more than 7 days before the party, you may reschedule or receive studio credit for a future event or walk-in visit. Refunds are not available during this period.
The deposit is forfeited for cancellations made fewer than 7 days before the party.
If severe weather makes travel unsafe and we need to cancel your event, we will work with you to reschedule.
How far in advance should I book?
We recommend booking at least two weeks in advance. Booking earlier will give you the best selection of available dates and times.
For parties outside our regular studio hours, please contact us for availability.
Is gratuity included?
No. Gratuity is not included in the party price. A minimum 15% gratuity is suggested for our party assistants and may be paid in cash.
Can we bring food, cake and drinks?
Yes! You are welcome to bring food, birthday cake and drinks.
Food that does not require refrigeration or heating works best. Pizza is always popular for lunchtime parties, while bagels and other light foods work well for morning celebrations.
Our party assistants will help with setup, serving food, cake and drinks, and cleanup.
Do we tip?
The gratuity is not included in the listed price above. A minimum of a 15% gratuity is suggested for the studio assistants assisting you with the party. We apologize for any inconvenience, but this must be paid in cash and cannot be paid by credit card or check.
