Frequently Asked Questions
Is this a private event?
During regular studio hours, your party area is reserved for your group, while the front of the studio remains open to other customers. If you’d like the entire studio for your group, ask us about scheduling a private after-hours party.
Can we book additional painting time?
Additional studio time may be available. Please contact us before booking to confirm availability. Pricing for additional time varies depending on the day, time and season.
Can we have a private after-hours party?
Yes, depending on availability. Adult parties may be scheduled after regular studio hours, giving your group use of the entire studio. Please contact us by phone or email to discuss availability and pricing.
When will our pottery be ready?
Finished pottery will be ready for pickup one week after your event, after 3:00 PM. The party host can pick up and distribute everyone’s pottery, or guests may pick up their pieces individually. Please let your guests know which option you prefer.
We are not responsible for pottery left at the studio more than two months after the event.
Can I change the number of guests?
Yes. Please let us know as soon as possible if your guest count changes so we can schedule staff and prepare the appropriate number of projects.
What is the minimum and maximum number of guests?
There is a minimum of 8 guests and a maximum of 40 guests.
How much is the deposit?
A $90 deposit is required to reserve your date and time. The deposit is applied in full toward your final party balance.
What is the cancellation policy?
Cancellations made at least 14 days before the event are eligible for a refund.
If you cancel less than 14 days but more than 7 days before your event, you may reschedule or receive studio credit, but no refund will be issued.
Cancellations made fewer than 7 days before the event will forfeit the deposit.
If severe weather makes travel unsafe and we need to cancel your event, we’ll work with you to reschedule.
How far in advance should I book?
We recommend booking at least 2 weeks in advance for the best selection of available dates and times. Earlier booking is especially recommended for larger groups and private after-hours parties.
Is gratuity included?
No. Gratuity is not included in the party price. A minimum 15% gratuity is suggested for the studio staff assisting with your event.